AVIS IS DIGITAL

Thanks to its constant efforts to innovate and improve the quality of its services and products, AVIS is also a leader in the field of digitization, which, among other things, contributes significantly to environmental protection, as AVIS operates “paperlessly”—a feature that customers also appreciate. Customers conveniently receive all car rental documents via email, and documents are signed digitally.

WE'VE SHORTENED THE TIME

Thanks to the digitization of all processes, the time required to process a customer when picking up a vehicle—whether for a short-term rental or when using one of our long-term products—has been significantly reduced. From the moment a new vehicle is added to the fleet until the keys are handed over to a satisfied customer, the time has been reduced by 50%, which, not least, highlights the transparency of the company’s operations.

HOW DIGITALIZATION AFFECTS CUSTOMERS

Digitization also has a positive impact on our clients. “Contactless” online vehicle booking, remote contract signing, payment solutions, and instant customer service. Digital solutions for insurance claims, cloud-based archiving of vehicle photos and condition reports, accurate record-keeping, and damage documentation. GPS devices and GDPR-compliant analysis of driving data, with capabilities such as the ability to disable a car’s engine. From a risk perspective, these technologies reduce the risk of theft and make it easier for us to decide how to tailor our services to benefit the client.

MORE FLEXIBLE AND FASTER

Digitization allows us to adapt to changes more quickly and, thanks to streamlined processes, with greater flexibility. This means we can tailor the services we provide to our clients’ needs even more effectively. The result is a more satisfied client whose needs are met faster, without unnecessary delays.